Terms and Conditions

TUITION AGREEMENT

These terms constitute a binding agreement between you and NALP Training and by signing this form you are fully aware of these obligations.
Delivery Policy: Upon receipt of the course fees, or if paying by instalments on receipt of the initial payment, the course material is delivered by email within seven working days.

Refund / Return / Cancellation Policy:

A student can cancel within 10 days of the receipt by them of the study material supplied and will receive a refund of the full amount paid, less the sum of £150 to cover administration costs and study materials. No refunds will be made in any other circumstances.

Privacy Policy:

All financial details (Credit or Debit Card numbers) are not, and will not be stored by us and will be destroyed as soon as the financial transaction has been completed.

Marking Policy:

You have to pass all tests and assignments to gain the full qualification.
You have 3 attempts at each. Failure to achieve a pass mark on the third attempt will require a student to re-sit that particular assignment or test and this will incur a further fee.

Re-sit fees are: £20 per assignment and £15 per test.

Copyright:

Copyright of all course material remains that of NALP. Course material may not be reproduced in whole or part by any method, without prior written permission from NALP.

Unauthorised reproduction or transmission of any part of course material will be considered a breach of copyright.

Membership:

Students have one year membership to NALP. Students are required to renew annually whilst studying. Upon successful completion of the course any remaining months will be upgraded to the appropriate level of membership.

Time Management:

You are responsible for managing your own learning and must timetable your own studies.

The time limit for the course is 2 years, after which time students will be required to pay for updated course material. Any failure by you to manage your own studies or any personal circumstances which may mean that you are unable, for any reason, to continue your studies, or your studies fall behind, are no reasons for failing to pay any instalments as and when they fall due or any grounds for cancelling the course.

Special Considerations:

Students are required to nofify NALP in writing before or at the time of enrolment of any disability that will effect their ability to do the work. NB: Evidence will be required to be submitted for our records.

NALP Training Company Ltd No. 07455697.
Registered Office: 3.08 Canterbury Court, 1-3 Brixton Road, London, SW9 6DE