Training Paralegal Professionals

National Paralegal College is the trading name of NALP Training Company Limited
- The training arm of NALP

0207 112 8034

Paralegal Course | Consumer Law and Advice for Paralegals - Level 3

Consumer Law and Advice for Paralegals - Single Unit 

This unit forms part of our Level 3 -  Diploma in Paralegal Practice. It is available to study as a single unit.


Course Fees

Single Subjects £250 (Incl. VAT) 


Full Course £1190 (Incl. VAT)

Payable by Deposit of £290 and 6 x installments of £150


• All course material

• Assignment and test marking

• Full tutorial support

• Certificate on completion


Unit Description

The aim of the unit is to provide the learner with detailed knowledge of key consumer legislation in England and Wales and the practice of providing initial consumer advice.

In understanding consumer law and the procedure for providing initial consumer advice, the learner will be ready to progress onto a higher level of learning in related substantive law areas.

The learner will understand the roles that can be played by Paralegals in consumer advice centres, law firms; private companies; local authorities and as a freelance paralegal. In addition, it will provide legal knowledge on dispute resolution and will enable the learner to use and interpret legal language.

The skills developed by the learner include: the ability to identify and use factual, procedural and theoretical understanding to complete tasks and address well defined but complex or non-routine issues; time management to include taking responsibility for initiating and completing tasks; the ability to exercise autonomy and judgement within a given scenario; the ability to use and interpret legal language.

This is a course for learners commencing or aspiring to commence a career in Paralegal Practice and those who work in a legal environment.


Learning Outcomes

  • An ability to Identify a client’s needs and know how and when to refer a matter to a senior or specialist adviser

  • A thorough understanding of the nature of consumer law and practice in England and Wales 

  • A detailed knowledge of the remedies available to the consumer for a breach of consumer law and the range of sanctions

  • An ability to provide initial advice appropriate to the client’s needs




Assignments can be requested when the learner is ready, and once requested and sent, the Learner will have a four week period in which to complete the assignment and return by the due date.

Tutors are on hand to answer any queries that the student may have and give unlimited help and guidance if there is anything that the student may not fully understand with regard to the material.

Entry Requirements

One of the following is required or equivalent - if unsure, please contact us 0845 862 7000

These qualifications are designed to be offered to learners from the age of 16, although in practice the majority of learners are likely to be over 18.

NALP does not specify entry requirements other than that a reasonable standard of written English is required. However Centres delivering this course are required to ensure that learners who undertake these programmes have sufficient capability at the right level to be suitable to undertake Level 3 assessment.

Please Note: The NALP Level 3 Diploma in Paralegal Studies is only available in English.